Terms of Use
Effective Date: June 12, 2026
Welcome to the website of Odessia Health, Inc. (“Odessia,” “we,” “our,” or “us”).These Terms of Use explain the rules for using our website and interacting with Odessia through this website, online forms, email links, donation pages, or other website-based features.By using this website, you agree to these Terms of Use. If you do not agree, please do not use this website.
1. About Odessia
Odessia is a nonprofit organization working to expand access to clinical whole genome sequencing for children and families affected by suspected rare genetic diseases.Odessia supports families, physicians, and partners through education, access coordination, referral support, laboratory coordination, genetic counseling support, donor-supported access pathways, and responsible rare disease learning.Odessia is not a medical provider, diagnostic laboratory, hospital, genetic testing laboratory, emergency service, insurer, or substitute for a qualified healthcare professional.
2. Website Information Is for General Informational Purposes Only
The information on this website is provided for general informational, educational, and mission-related purposes.Website content may describe rare disease, whole genome sequencing, access barriers, Odessia’s programs, referral pathways, donation opportunities, and partnership opportunities.This information should not be relied on as medical, legal, financial, tax, or professional advice.
3. No Medical Advice
The information on this website is not medical advice and should not be used to diagnose, treat, prevent, or manage any medical condition.Families should consult a qualified healthcare professional regarding medical symptoms, testing decisions, diagnosis, treatment, or care.Physicians and healthcare professionals remain responsible for their own independent clinical judgment and patient care decisions.
4. No Medical Provider Relationship
Using this website, submitting a form, emailing Odessia, donating to Odessia, requesting information, or communicating with Odessia does not create a physician-patient relationship, provider-patient relationship, genetic counselor-patient relationship, or other clinical care relationship with Odessia. Odessia does not provide medical diagnosis, medical treatment, emergency care, or laboratory testing. Testing, interpretation, diagnosis, treatment, and clinical follow-up are performed by qualified healthcare professionals, clinical laboratories, genetic counselors, or other appropriate providers.
5. Emergency Disclaimer
Odessia does not provide emergency medical services.If you or someone else is experiencing a medical emergency, call your local emergency number or seek emergency medical care immediately.Do not use this website, email, or any Odessia form for urgent or emergency medical needs.
6. Referrals, Case Review, and Access Support
Odessia may provide information, coordination, or support related to physician referrals, family inquiries, case review, laboratory access, testing logistics, genetic counseling resources, and donor-supported access pathways.Submitting a referral, inquiry, form, or request does not guarantee that Odessia will accept a case, coordinate testing, provide financial support, identify a laboratory partner, obtain a diagnosis, or achieve any specific medical outcome.Odessia may decline, pause, or redirect a request when we determine that we are unable to support the case, when additional physician involvement is needed, when information is incomplete, when appropriate consent is not available, when laboratory or logistics support is not available, or for other operational, ethical, clinical, legal, or program reasons.
7. Family and Caregiver Submissions
If you submit information about a child, patient, family member, or another person, you represent that you have the legal authority or appropriate permission to share that information with Odessia.Parents, legal guardians, caregivers, and family members should provide accurate information and should work with the treating physician whenever possible.Odessia may request that a family involve a treating physician before moving forward with testing coordination or case support.
8. Physician and Healthcare Professional Submissions
Physicians and healthcare professionals who submit patient information to Odessia represent that they have appropriate authorization, consent, legal basis, or professional authority to share that information.Physicians and healthcare professionals remain responsible for complying with applicable laws, professional duties, institutional policies, patient consent requirements, privacy obligations, and clinical standards.Odessia’s support does not replace the treating physician’s responsibility for patient care, medical decision-making, informed consent, documentation, ordering, follow-up, or communication with the patient and family.
9. Donations
Donations to Odessia support Odessia’s charitable mission, including patient access, care coordination, genetic counseling support, logistics, education, program operations, and other mission-aligned activities. Unless specifically agreed in writing, donations do not guarantee support for a particular patient, family, country, laboratory, physician, program, or outcome.
Odessia Health, Inc. is a Florida nonprofit corporation recognized by the IRS as a tax-exempt public charity under Section 501(c)(3) of the Internal Revenue Code. Donations may be tax-deductible to the extent allowed by law. Donors should consult their tax advisor regarding the tax treatment of any donation.
Odessia may use third-party payment processors to process donations. Those services may have their own terms and privacy policies.
10. Partnerships and Third-Party Services
Odessia may collaborate with physicians, clinical institutions, laboratories, genetic counselors, logistics providers, technology providers, donors, sponsors, foundations, research organizations, pharmaceutical companies, and other partners to advance its mission.References to third-party partners, laboratories, resources, websites, or services do not necessarily mean Odessia endorses all content, policies, products, services, or views of those third parties.Third-party services may be governed by their own terms, privacy policies, consent forms, billing policies, clinical policies, and legal requirements.Odessia is not responsible for third-party websites, services, laboratory decisions, clinical interpretations, medical advice, testing outcomes, payment processing systems, or privacy practices.
11. Privacy and Data Use
Odessia’s collection, use, sharing, and protection of information is described in our Privacy & Data Use page.By using this website or communicating with Odessia, you acknowledge that you have read our Privacy & Data Use page.Please do not submit sensitive health, genetic, or personal information unless you are authorized to do so and understand how that information may be used.
12. Appropriate Use of the Website
You agree not to use this website in a way that is unlawful, harmful, fraudulent, misleading, abusive, or disruptive.You agree not to:Submit false, misleading, incomplete, or unauthorized informationSubmit information about another person without appropriate permission or legal authorityUse the website to seek emergency medical careAttempt to interfere with website security or functionalityAttempt to gain unauthorized access to Odessia systems, accounts, forms, or dataCopy, scrape, reproduce, or misuse website content without permissionUse Odessia’s name, logo, content, or materials in a misleading wayImpersonate another person, physician, organization, or representativeOdessia may restrict, suspend, or block access to the website or decline to respond to submissions that appear inappropriate, unauthorized, unsafe, unlawful, or inconsistent with Odessia’s mission.
13. Intellectual Property
The content on this website, including text, graphics, logos, design elements, images, documents, forms, icons, page layouts, and other materials, belongs to Odessia or is used with permission.You may view, download, or print website materials for personal, educational, clinical referral, or informational use related to Odessia’s mission.You may not copy, reproduce, distribute, modify, publish, sell, or use Odessia’s content, name, logo, or materials for commercial, misleading, or unauthorized purposes without written permission from Odessia.
14. Website Availability and Accuracy
Odessia tries to keep website information accurate and up to date, but we do not guarantee that all information is complete, current, error-free, or available at all times.Odessia may update, remove, change, suspend, or discontinue website content, pages, forms, resources, programs, or features at any time.Website content may not reflect the most current clinical, legal, laboratory, regulatory, pricing, access, or program information.
15. No Guarantees
Odessia does not guarantee that:A family or patient will qualify for Odessia supportA physician referral will be acceptedA laboratory will accept or process a sampleWhole genome sequencing will be appropriate for a specific caseTesting will result in a diagnosisTesting will change medical managementFinancial assistance or donor-supported access will be availableA specific turnaround time, result, treatment, trial, or clinical outcome will occurAll clinical decisions should be made by qualified healthcare professionals.
16. Limitation of Liability
To the fullest extent permitted by law, Odessia and its directors, officers, employees, advisors, volunteers, partners, contractors, and representatives are not liable for any direct, indirect, incidental, consequential, special, punitive, or other damages arising from or related to use of this website, reliance on website content, communications with Odessia, third-party services, website interruptions, errors, delays, data loss, unauthorized access, or any medical, clinical, laboratory, donation, or partnership outcome.Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.
17. Indemnification
You agree to hold harmless Odessia and its directors, officers, employees, advisors, volunteers, partners, contractors, and representatives from claims, damages, losses, liabilities, costs, or expenses arising from your misuse of the website, violation of these Terms of Use, submission of false or unauthorized information, violation of another person’s rights, or violation of applicable law.
18. Changes to These Terms
Odessia may update these Terms of Use from time to time. If we make changes, we will update the effective date above.Your continued use of the website after changes are posted means you accept the updated Terms of Use.
19. Governing Law
These Terms of Use are governed by the laws of the State of Florida, without regard to conflict of law principles.Any disputes related to these Terms of Use or use of this website will be handled in the appropriate courts located in Florida, unless applicable law requires otherwise.
20. Contact
If you have questions about these Terms of Use, please contact: Odessia Health, Inc.
Email: contact@odessiahealth.com
For privacy-related questions, please contact: privacy@odessiahealth.com